Under Portuguese law, Oarlo provides consumers with access to the Electronic Complaints Book (Livro de Reclamações Eletrónico).
If you wish to submit a complaint or request further information, you may do so through the official portal:
👉 Access the Electronic Complaints Book
For information about consumer dispute resolution bodies in Europe, consult the European Commission directory
Customer Support
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Email: oarlosupporte@gmail.com
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Phone / WhatsApp: +351 969 416 838
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Address: Portugal — address provided by our customer support team
We are always available to resolve any situation as quickly and fairly as possible. Before submitting a formal complaint, we invite you to contact us directly so we can find an immediate solution.