đź“„ Terms & Conditions

Welcome to Oarlo. By using our website and making a purchase, you accept these Terms and Conditions. We recommend reading them carefully before completing any order.

 

1. Company Details

Store name: Oarlo

Email: oarlosupporte@gmail.com

Phone / WhatsApp: +351 969 416 838

Address: Rua da Junqueira 71, 4490-519 PĂłvoa de Varzim, Porto, Portugal

Tax number (NIF/VAT): shown on issued invoices


 

2. Scope

These Terms and Conditions govern the use of the Oarlo website and the terms of sale of products to the end consumer.

 

3. Orders

  • To make a purchase, the customer must provide true and complete information.

  • Once the order is placed, the customer will receive a confirmation email.

  • Oarlo reserves the right to cancel orders in the event of pricing errors, stock unavailability or suspected fraud.

 

4. Prices and Payment

  • Prices are displayed in the currency selected for your country or region. The final currency, applicable taxes and total payable are shown at checkout before payment.

  • Available payment methods are shown at checkout.

  • Orders are only processed after payment confirmation.

 

5. Delivery

  • Delivery times may vary depending on the product and the carrier.

  • Full details are available in our Shipping Policy.

 

6. Right of Withdrawal

  • Consumers have the right to return their order within 14 days of receipt, without giving a reason.

  • Further information is available in our Return Policy.

 

7. Product Use, Images and Measurements

  • Dimensions, capacities and measurements shown on product pages are indicative and may vary slightly between production batches.

  • Colours may appear differently depending on your screen settings.

  • Personal care and wellness products are household accessories, not medical devices, and are not intended to diagnose, treat or cure any condition. Always follow the instructions supplied with the product, and consult a healthcare professional if you have any doubts.

 

8. Warranty

  • Your purchase is protected by the statutory conformity guarantee under applicable law. For new movable goods covered by Portuguese consumer law, this period is three years from delivery. Nothing in these terms limits your mandatory consumer rights.

  • Faulty products must be reported to Oarlo at our contact email.

 

9. Liability

  • Oarlo is not liable for delays or failures caused by external factors (strikes, carrier issues, natural disasters, etc.).

 

10. Personal Data

  • Personal data is processed in accordance with the GDPR and is described in our Privacy Policy.

 

11. Dispute Resolution

 

12. Changes

Oarlo reserves the right to amend these Terms and Conditions at any time; updated versions will be published on this website.